• How to Deliver Exceptional Customer Service Seminar

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    Name: How to Deliver Exceptional Customer Service Seminar
    Date: August 14, 2018
    Time: 7:30 AM - 9:00 AM EDT
    Event Description:
    Customer service is how you interact with your customers or clients. Improving your customer service skills can lead to greater customer satisfaction, repeat business and prospective new customers.

    Topics to be covered include:

    • Stages of Customer Engagement

    • Defining Customer Service

    • Service Recovery

    • Developing a Customer Service Culture


    This seminar is great for professionals and business owners!

    This event is part of a monthly seminar series presented by SUNY Adirondack, NY SBDC and the ARCC.


    Register here.
    Location:
    SUNY Adirondack
    Center for Entrepreneurship
    640 Bay Road, Queensbury, NY 12804
    Date/Time Information:
    Tuesday, August 14, 2018
    7:30 - 8:00 am Registration & Neworking
    8:00 - 9:00 am Program
    Contact Information:
    Kate Baker
    Fees/Admission:
    $15
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