• ARCC Webinar - Mastering Difficult Conversations

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    Name: ARCC Webinar - Mastering Difficult Conversations
    Date: December 3, 2020
    Time: 2:00 PM - 3:00 PM EST
    Registration: Register Now
    Event Description:
    Join the ARCC, and special guest speaker Brian Rollo, for this virtual program: Mastering Difficult Conversations - Practical tools for tough situations.

    If you want to be successful in business, you must master the art of holding difficult conversations. In this interactive session, you will learn:
    • The two types of difficult conversations that leaders must master
    • When to address problems
    • How to keep minor clashes from becoming major problems
    • How to manage and diffuse emotions
    • How to direct the focus of the conversation to make sure that it’s productive
    About our guest speaker
    Brian Rollo is a consultant, speaker, entrepreneur, and the founder of Brian Rollo Consulting Group, a coaching and training company focused on helping organizations and individuals harness the power of influential leadership. He is also the host of the highly rated podcast Lead With Impact. Additionally, Brian is a certified Professional in Human Resources and a certified partner of CultureTalk and Mindset Management, international organizations focused on helping organizations enhance workplace culture
     
    Brian has used his practical frameworks and processes to help hundreds of managers become influential leaders. When he’s not busy helping people become better leaders, Brian enjoys good music, hot coffee, and life in Upstate New York.  Learn more about Brian at www.brianrollo.com
    Event Sponsors:
    Location:
    Virtual event
    A link to this event will be emailed to you.
    Date/Time Information:
    Thursday, December 3, 2020
    2:00 - 3:00 pm
    Contact Information:
    Amanda Blanton
    Fees/Admission:
    $10 for ARCC Members
    $15 for Not-Yet Members
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