Database Coordinator

Job Description

1. Database Management (Raiser’s Edge)

• Maintain accurate and up-to-date donor records, including biographical, gift, and engagement data
• Process gifts, pledges, and payments in a timely manner
• Generate and distribute acknowledgment letters and tax receipts
• Ensure proper coding and segmentation for reporting and campaigns

2. Reporting & Data Analysis

• Produce regular reports (e.g., weekly gift reports, monthly dashboards, quarterly board reports)
• Generate targeted mailing and segmentation lists for fundraising campaigns and communications
• Support data analysis to inform development strategy and donor engagement

3. Data Integrity & Quality Control

• Perform routine audits to ensure accuracy, consistency, and completeness of data
• Manage deduplication processes and resolve data discrepancies
• Establish and uphold data entry standards and protocols

4. Systems & Technical Support

• Support and troubleshoot Raiser’s Edge and Raiser’s Edge NXT for staff users
• Manage data imports/exports from third-party platforms (e.g., online giving tools, event systems)
• Assist in system improvements, integrations, and process optimization

5. Administrative & Team Support

• Provide administrative support to the development team
• Assist with campaign execution, event support, and donor communications logistics
• Handle general clerical and data-related tasks as needed

Key Skills & Qualifications

• Technical Proficiency
• Experience with fundraising software required; Raiser’s Edge NXT strongly preferred
• Strong Excel skills (sorting, filtering, formulas, data cleaning)
• Experience with data imports/exports and file management
• Familiarity with email marketing platforms (e.g., Mailchimp) preferred
• Attention to Detail
• Demonstrated accuracy in data entry and record maintenance
• Commitment to data quality and consistency
• Organization & Workflow Management
• Ability to manage multiple priorities and deadlines
• Strong systems for tracking tasks and maintaining orderly records
• Communication Skills
• Clear written and verbal communication
• Ability to collaborate across departments and support donor-facing work
• Problem-Solving & Adaptability
• Resourceful in troubleshooting system and data issues
• Flexible and responsive to evolving organizational needs

Expectations

• Gift entry completed within 48 hours
• ≥ 99% data accuracy rate
• Weekly and board reports delivered on schedule without errors
• Reduction in duplicate records over time
• Timely completion of campaign lists and data requests

The Hyde Collection is an equal opportunity employer.

Salary Range: $20-$30 per hour

Hours: 20-25 hours per week

In-person

Please email resumes and contact information to Melissa Montgomery, Administrative Assistant, at melissa.montgomery@hydecollection.org