• WBC WOW interview with Nancy Talarski

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    January 29, 2020
    WBC WOW interview with Nancy Talarski
    Website: https://neighborsny.com/
    Email address: nancy@neighborsny.com

    One of the many advantages of belonging to and participating in the Women’s Business Council is the benefit of meeting new people. The WBC is full of successful women and the businesses they represent.

    Please meet Nancy Talarski from Neighbors NY our spotlight persona in the series called Women Who Wow us (WWW).

    Tell us about the services you provide.
    Neighbors NY offers resources and support to seniors who face obstacles living in their own homes. Maybe they just can’t drive anymore or maybe they need some assistance with bathing and dressing. Whatever their limitations, many people think their only option is to move to a nursing home or other facility. Our staff can help. We can provide information and referrals, and, if desired, create a plan of assistance using our staff of trained caregivers that will let the senior stay at home safely.

    Who is an ideal client for Neighbors NY?
    My ideal clients are seniors who are starting to experience some health or aging issues that make it more difficult to complete routine tasks on a day to day basis. Our staff can come in and assist for a few hours daily or weekly to make life easier. In the beginning, clients may require only basic housekeeping tasks such as assistance with laundry and light housekeeping and safety standby for showering/bathing. As they age in place, clients may find that they require hands on assistance such as transfer assist, continence care, bathing/showering, and dressing. These tasks can be managed by our certified aides who are overseen by our staff RNs. We can provide as little as three hours of assistance per week up to around the clock. Payment is normally private pay or long term care insurance.

    Tell us one thing you are the proudest of, perhaps a winning moment in your business:
    We began caring for a local physician’s mother in 2012 when she needed some companion care assistance. As she aged in place, she needed more and more assistance, and we were able to grow with her needs. When we finally received our license in 2015, after waiting through a moratorium and jumping through many Department of Health hoops, we were able to provide hands on assistance that allowed her to stay in her home. When she passed away in 2019 at the age of 99, we had been with her for seven years. We have had a number of clients who have lived beyond 100, and it has brought us all a lot of joy to see them live out their lives peacefully right in their own homes.
    Would you share a piece of advice that you used to help you achieve your success?
    My first job was working part-time in a drug store while I was a junior in high school. My father had recently passed away after a long and painful bout with cancer, and one night my mother and I had a terrible fight. I left the house and went to my boyfriend’s family’s home. I was up all night and called my manager in the morning to say that I couldn’t come in to work. He had always been very kind and understanding, but that day he was stern. He told me that I had made a commitment and, if I wanted to succeed in life, I needed to learn to honor my commitments. I got to work on time and took that lesson to heart.

    What is your favorite quote?
    May I have two?
    “I wanted you to see what real courage is, instead of getting the idea that courage is a man with a gun in his hand. It’s when you know you’re licked before you begin but you begin anyway, and you see it through no matter what. You rarely win, but sometimes you do.”  Atticus Finch in Harper Lee’s, To Kill a Mockingbird.

    “The purpose of life is not to be happy. It is to be useful, to be honorable, to be compassionate, to have it make some difference that you have lived and lived well.”  Ralph Waldo Emerson

    If you could trade places with a leader, who would it be and why would you rock it?
    No thanks! I have enough challenges running my own business! But, as a believer in Servant Leadership, I admire those who practice that philosophy – people like Cheryl Bachelder (now Pier 1, formerly Popeye’s), Melissa Rief (The Container Store), and the late Sir John Templeton (Templeton Mutual Funds).

    Why are you a member of the WBC?
    I joined the WBC because I thrive on inspiration from other women in business. I think we all need that support and encouragement to grow and continue to learn.
    One more question, are there any “fail forward” experiences that you feel helped with your success?
    Oh, so many! I think every failure teaches us a little bit more about ourselves. I have worked in some wonderful environments and some very uncomfortable ones in my career. One of the worst environments was at a company that punished errors rather than rewarding success. Many of the staff members were young, and, as their manager, I was required to toe the company line. I saw how that approach stifled creativity and discouraged personal growth. I left that job quickly and definitely burned my bridges there with the letter that I sent to management! But I took that experience into my own business where I have made every effort to create a work environment that is nurturing and supportive and encourages everyone to work toward a common goal. I love going to work, and I want my staff to feel the same.

    Thank you Nancy for your time, and wisdom!

    Please reach out to Nancy at:
    294 Bay Road 1st Floor
    Queensbury, NY 12804

    Karen Lombardo
    klombardo@putanotherway.com, 518-280-6650