• Personal Lines Account Manager

    Associates of Glens Falls
    Job Description
    Associates of Glens Falls Insurance is an established and independently owned insurance agency with national reach. We specialize in Property and Casualty (P&C) insurance products for both Personal and Commercial clients. Our office is located in an historic building in Downtown Glens Falls, and we are actively seeking a new “associate” to join our dynamic team as a Personal Lines Account Manager.

    The Personal Lines Account Manager has a core role in the Personal Lines Department. Some of the main functions are:
    • To provide excellent customer service and sound guidance to clients.
    • To interact with clients face-to-face, at a moment’s notice.
    • To administer the accounts in their book of business, including frontline underwriting, policy changes, billing issues and proofs of insurance.
    • To be familiar with common coverage forms and policy procedures.
    • To manage the renewal business process.
    • To maintain regular communication with Producers and insurance carriers.
    • To perform other responsibilities and duties as needed.
    Qualifications:
    NYS P&C Brokers License and at least three years’ experience in the P&C Personal Insurance Industry as an Account Manager or Customer Service Representative.
    Strong written and verbal communication skills, and the ability to work independently and pay attention to detail are an asset.

    Other suggested qualifications/skills:
    Experience with Applied Epic and insurance carriers’ online portals.
    Proficiency in Microsoft Word and Excel.

    Benefits:
    This is a full-time position (40 hours per week), offering a competitive salary commensurate with experience and skill level. Generous benefits include: health and dental insurance, profit sharing, 401(K), paid vacation and personal days.

    How to apply:
    Interested candidates should mail or email their resume with cover letter to:
    Associates of Glens Falls, Inc.
    Attn: Joe Place
    PO Box 190
    Glens Falls, NY 12801
    jplace@aogf.com
    No phone calls, please.
    Contact Information