• Project Engineer II - O365 migrations

    Posted: 11/21/2022

    Why StoredTech?

    Are you looking for an exciting, fast-paced career with a fun atmosphere and endless room for growth and development? Do you want to be part of a collaborative team that will always have your back? StoredTech is a thriving IT services company who is dedicated to delighting our clients 100% of the time and we are looking for like minded people to join our family.
     

    Job Responsibilities

    • Leads the day-to-day operational support for server, storage or network infrastructures.

    • Builds, patches, tests (check for compatibility issues, conducts QA), deploys complex systems and platforms meeting clients' needs and specifications.

    • Leads in planning, troubleshooting and implementing changes to client infrastructure with the goal of enhancing performance.

    • Performs complex storage and server data backup, data migration and disaster recovery operations.

    • Performs complex software and operating system upgrades and track system licensing for client products.

    • Configures security settings or access permissions for client infrastructure.

    • Documents complex procedures and troubleshooting procedures related to client systems/networks software and hardware.

    • Manage assets and endpoints through Kaseya RMM.

    • Translates business needs and customer requirements into technical solutions.

    • Work in conjunction with vendors, consultants, contractors, and IT personnel.

    • Provides Third level technical support to resolve escalated issues from infrastructure, Level I & II engineers and pre-sales engineers.

    • Mentors, supports and trains team members to improve their level of expertise.

    • Leads teams during crisis situations.

     

    Technical Competencies:

    • In depth proficiency with:

    • HyperVisors: VMWare ESXi, Microsoft Hyper-V

    • Cloud computing: Microsoft Azure, AWS, Google Cloud

    • SAN: Synology, Dell/EMC, Cybernetics, Netapp

    • Microsoft Server 2008-2019, Redhat Linux, Mac OS

    • Microsoft Licensing

    • Mobile Device Management

    • VoIP

    • Dell Server hardware

    • Wireless technologies, Cisco, Meraki, Ubiquiti

    • Firewalls: Cisco ASA, Meraki, Sonicwall

    • In depth proficiency in coding languages for scripting (e.g. Python, Perl)

    • Thorough experience with network diagnostic, monitoring and analysis tools

    • Solid understanding of network operating systems (e.g. Cisco IOS).

    • Professional certification (e.g. CCNP, CCDP) or equivalent experience.

    • Ability to be classified as a subject matter expert in several different fields;

    • i.e. desktops, servers, virtualization, Office 365, Cloud computing and networking.

    Qualifications

    • 5+ years Industry-related experience as a Senior Network Engineer or Network Administrator with an In-depth understanding of communication protocols (mainly TCP/IP) and routing protocols (e.g. BGP, OSPF).

    • Ability and experience in building client technology roadmaps for strategy and budget planning.

    • Excellent problem-solving skills and thorough knowledge of network administration and architecture.

    • Ability to on-board new technologies quickly and competently and provide training as needed on these new technologies for internal staff and clients.

    • Ability to adapt to a rapidly changing work environment, manage competing demands and deal with frequent change, delays or unexpected events.

    • Ability to be a trusted advisor to clients; effectively relay information to non-technical clients in a confident, reassuring and patient manner.

    • Demonstrate initiative, independent judgment, ability to work under high pressure and stress situations and utilize established procedures to address client needs.

    • Strong presentation, communications and customer management skills required.

    • Ability to work across teams, groups and functions to build strong relationships.

    • Ability to lift over 50 lbs.

    • Ability to work off hours and participate in on-call program.