DISPATCHER - Part-Time, Weekend

A part time/weekend Central Station Dispatcher position is available with our regional, well established alarm company. Our central station is located in our Glens Falls, NY office and is manned 24 hours/7 days a week.  Our Central Station Dispatchers handle alarm signals, customer inquiries, provide technical and account support for customers. 

Responsibilities:

• Verify, respond and dispatch alarm/emergency signals
• Answer phones and direct calls to appropriate departments
• Maintain alarm/customer account information
• Work closely with field technicians, contractors and customers with logging in/out of accounts and verifying alarm signals

Qualifications:

• Must be proficient with computer, keyboard and telephone
• Ability to answer phones and direct calls pleasantly and effectively
• Ability to withstand pressure, remain calm & use good judgement in high paced, crisis situations
• Must have strong communication skills   
• Must have positive attitude
• Must be detailed oriented and organized
• Must be dependable and reliable