• DISPATCHER - Part-Time, Weekend

    Posted: 03/09/2022

    A part time/weekend Central Station Dispatcher position is available with our regional, well established alarm company. Our central station is located in our Glens Falls, NY office and is manned 24 hours/7 days a week.  Our Central Station Dispatchers handle alarm signals, customer inquiries, provide technical and account support for customers. 

    Responsibilities:

    • Verify, respond and dispatch alarm/emergency signals
    • Answer phones and direct calls to appropriate departments
    • Maintain alarm/customer account information
    • Work closely with field technicians, contractors and customers with logging in/out of accounts and verifying alarm signals

    Qualifications:

    • Must be proficient with computer, keyboard and telephone
    • Ability to answer phones and direct calls pleasantly and effectively
    • Ability to withstand pressure, remain calm & use good judgement in high paced, crisis situations
    • Must have strong communication skills   
    • Must have positive attitude
    • Must be detailed oriented and organized
    • Must be dependable and reliable