• Mortgage Project Specialist

    Posted: 11/13/2022

    Glens Falls National Bank & Trust Company is seeking an experienced
    Mortgage Project Specialist
    This opportunity may be perfect for you if you have experience in:
     Residential Lending
     Workflow Processes
     Encompass Systems
    Responsible for assisting the Residential Lending management team with troubleshooting and maintaining the Encompass Loan Origination System.  Works directly with Mortgage Operations Senior Manager on special projects and systems-related issues.  Will collaborate with department management to provide Encompass Loan Origination System training to Residential Lending team.
    §    Provide initial training and ongoing support to Residential Lending department for Encompass Loan Origination System.  Stay up-to-date on system features and modification and communicate changes to department team members as appropriate.
    §      Assist Residential Lending Department management team with project management, processes and workflow job aide creation, and maintenance as appropriate.
    §      Function as liaison between Residential Lending and Information Technology business partner and Encompass Help Desk.
    §      Manage, report progress, and complete projects as assigned by Director of Residential Lending and/or Mortgage Operations Senior Manager.
    §      Provide administrative, operational, and technical support to all areas of the Residential Lending Department (Processing, Operations, Underwriting, Closing/Post-Closing) as needed.
    §      Bachelor’s Degree preferred; Associates Degree or equivalent experience required
    §      3+ years of experience in finance, real estate, legal, and/or general business preferred; 1-2 years of mortgage-related experience with Encompass preferred
    §      Solid problem solving and analytical skills; ability to extract and interpret information from multiple sources
    §      Demonstrated organizational and time management skills; ability to prioritize multiple tasks and meet strict deadlines
    §      Strong communications skills, both written and verbal; comfortable communicating with, co-workers, management, and other third parties
    §      Proficient in Microsoft Office Suite:  Word, Excel, Outlook as well as banking-related software and Encompass
    Physical Requirements:

    • Must be able to sit for prolonged periods of time and walk/stand for brief periods of time.
    • Must be able to repetitively use a telephone and computer mouse and keyboard.
    • Ability to lift/move up to 15 lbs.
      We offer a pleasant work environment, career development opportunities, competitive compensation, and an exceptional benefits package.  This position works out of our 40 Media Drive Queensbury, NY  location.
      Glens Falls National Bank & Trust Company has been serving the region and helping our neighbors achieve their financial goals since 1851.  We are proud to serve as a cornerstone in the community through charitable giving and unmatched volunteerism.  We serve Warren, Washington, northern Saratoga, Essex, and Clinton counties through 30 offices.
      We are an Equal Opportunity Employer. Our employment decisions are made without regard for: race, color, religion, national origin or ethnic origin, gender (including pregnancy), sexual orientation, gender identity or expression, age, disability, veteran status, or any other characteristic protected by law.