• Member Experience Ambassador Trainee

    Posted: 08/18/2022

    Hudson River Community Credit Union is a financial institution with five Branches and an Operations Center in the Saratoga Springs area.  Our mission is to improve the well-being of their members and their families by providing quality financial services with the best overall value.

    Credit Union has an opportunity in our Member Experience Call Center

    Member Experience Ambassador Trainee

    Responsible to provide an exceptional member service experience to HRCCU members either by phone or HRCCU website.

    Who you are:

    You are an enthusiastic and upbeat professional who is passionate about solving problems and helping others. You are detail-oriented, specific and like to work in an environment that has some routine and consistency. You thrive in a fast-paced environment where your input assists in achieving the department’s goals.

    What you will do:

    You will have the opportunity to assist members on the phone, by answering their questions within a wide variety of banking transactions. Our ambassadors also provide online banking support and work on administrative tasks throughout the day.

    Where you will be working:

    • This full-time position Monday through Friday 8am-5pm with a Saturday rotation.
    • Located at our Operations Center in Corinth, NY.
    • Reporting to the Member Experience Center Manager

    What perks you will receive:

    • 401K with matching contribution up to 10%
    • Medical, dental, vision, flex spending accounts, health savings accounts
    • Life insurance, short term and long term disability plans
    • Generous paid time off and additional 12 observed holidays
    • Gym reimbursement and wellness program
    • Internal and external training, including certification and tuition reimbursement

    **Starting pay rate $17+/hour** 

    To apply, please copy and paste this link into your browser: 

    If you are unable to complete this application on line due to a disability, please contact Human Resources at humanresources@hrccu.org.

    Our company is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex, gender, sexual orientation, and national origin, physical or mental ability, protected Veteran status or other characteristics protected by law. To read the It's The Law Poster regarding EEO please copy and paste the following link into your browser. http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf