• Deposit Services Representative

    Posted: 05/22/2023


    Glens Falls National Bank & Trust Company is seeking an experienced

    Deposit Services Representative

    This opportunity may be perfect for you if you have experience in: 

    - Microsoft Office Suite: Word, Excel and Outlook 

    - Strong analytical skill, and 

    - Strong communication skills 


    In this position in our Deposit Services Department, you would be responsible for reviewing customer data, ensuring its accuracy, proper authorization and identifying exceptions while meeting department deadlines. Additionally responsible for servicing internal and external customers as well as supporting team members. This position is located at 40 Media Drive, Queensbury, NY Office


    Responsibilities Include

    • Review data for missing information and proper authorizations in a timely manner according to department policies and procedures.
    • Research exceptions and report discrepancies timely to the appropriate individuals.
    •  Assist team members with reaching goals and deadlines, workloads, and projects.
    • Input data with a high level of accuracy.
    • Provide consistent outstanding customer service and support to internal customers i.e. branches.*
    • Process transactions/documentation accurately according to policies and procedures.


    • High School Diploma or equivalent required
    • 1 to 2 years prior banking experience preferred

    Skills/Knowledge Requirements: 

    • Proficient in Microsoft Office Suite: Word, Excel, and Outlook
    • Strong analytical skills, ability to quality check work with careful attention to detail
    • Strong communication skills, written and verbal; comfortable communicating with customers, co-workers and management.


    We offer a pleasant work environment, career development opportunities, competitive compensation, and an exceptional benefits package. This position is located at 40 Media Drive, Queensbury, NY Office

    Glens Falls National Bank & Trust Company has been serving the region and helping our neighbors achieve their financial goals since 1851. We are proud to serve as a cornerstone in the community through charitable giving and unmatched volunteerism. We serve Warren, Washington, northern Saratoga, Essex, and Clinton counties through 30 offices. 

    Our HR Team serves the more than 500 employees of Arrow Financial Corporation’s subsidiaries – Glens Falls National Bank & Trust Company, Saratoga National Bank & Trust Company, and Upstate Agency Insurance.  

    As a multi-bank holding company, Arrow Financial Corporation has over $2 billion in assets. Through our subsidiaries we provide a broad range of banking and insurance services across northeastern New York, including online and mobile banking, wealth management, money market and deposit accounts, and mortgage, consumer and commercial loans. 

    We are an Equal Opportunity Employer. Our employment decisions are made without regard for: race, color, religion, national origin or ethnic origin, gender (including pregnancy), sexual orientation, gender identity or expression, age, disability, veteran status, or any other characteristic protected by law.